JOB POSTED DATE: 13 March 2015
COMPANY NAME: Honeywell
COMPANY PROFILE:
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 132,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
FIELD OF WORKING: IT/Software Industry
JOB ROLE/POSITION: Technical Support Associate
JOB REQUISITION ID: 00272779
SALARY OFFERED: Best in Industry
JOB LOCATION: Gurgaon
LAST DATE: ASAP
REQUIRED QUALIFICATION: BE/B.Tech/B.Sc/Diploma
EXPERIENCE REQUIRED: Freshers
CANDIDATE PROFILE:
- Candidate should possess Engineering (preferred) / Science graduates from any recognized university
- Effective English communication skills and appropriate usage of the English language
- Basic knowledge of Electronics
- Flexibility to work in shifts
- Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their satisfaction.
- Meet all the targets laid down as client requirements under all circumstances – Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.
- Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
- Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
- Seek knowledge sharing sessions with HD/SA for self improvement
- Work closely with immediate supervisor for all performance, learning and development aspects.
HOW TO APPLY:
Interested and eligible candidates may apply this position in online as soon as possible (before the link expires).
TO APPLY: Click here
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