Verizon Data Services hiring "Software Engineer" for any Degree graduates,Chennai
POSTED DATE: 5 August 2015
COMPANY NAME: Verizon Data Services
COMPANY PROFILE:
Verizon Data Services India,VDS India for Short,is a complement of Verizon,the network company and a global leader in delivering in communications,information and entertainment.The wide spectrum of IT and non-It work being performed by VDS India collaboratively with its parent,helps Verizon stay a leader in offering superior voice,data and video services to residential customers,businesses and the US federal government over intelligent wireless,broadband and global IP networks.
COMPANY WEBSITE: https://verizoninindia.verizon.com/
FIELD OF WORKING: IT/Software Industry
JOB ROLE: Software Engineer
JOB ID: 399182
SALARY OFFERED: Best in Industry
JOB LOCATION: Chennai
LAST DATE: ASAP
REQUIRED QUALIFICATION: Any Degree
EXPERIENCE REQUIRED: 1-2 Years
CANDIDATE PROFILE:
- Candidate should possess any Degree graduation from a recognized University or Institution.
- Candidate with 1-2 year experience in International call center. Excellent oral, written and interpersonal communication skills.
- Knowledge of customer care processes and techniques.
- To Provide Technical support for VEC and VBC portals. Communicate status and resolution details to customers through calls and emails.
- Investigate and resolve tickets related to user training issue.
- Investigate and assign with relevant information to Development team for code issues and follow up with the development team for resolution.
- Coordinate and attend conference calls with Development team regarding Tickets missing SLAs and escalate issues in danger of missing SLAs.
- Follow up on open issues diligently towards closure.
HOW TO APPLY:
Interested and eligible candidates apply this position by following link as soon as possible (Before the link expire)
To Apply: Click here
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