COMPANY NAME: Red Hat
COMPANY PROFILE:
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing technologies that solve business problems. We’re a billion dollar S&P 500 company offering solutions from Linux to middleware, storage to cloud, together with award-winning global customer support, consulting, and implementation services. It's rewarding to work at a well-established, mission-driven company. You get the freedom, autonomy, and responsibility to impact a company that is changing the technology industry. We hire creative, passionate people who know how to create opportunity and make a difference.
COMPANY WEBSITE: www.redhat.com
FIELD OF WORKING: IT/Software Industry
JOB ROLE/POSITION: Technical Support Engineering Internship
JOB ID: 45916
SALARY OFFERED(CTC): Best in Industry
JOB LOCATION: Pune
LAST DATE: ASAP
REQUIRED QUALIFICATION: B.E/B.Tech/B.Sc/M.E/M.Tech
EXPERIENCE REQUIRED: Freshers
CANDIDATE PROFILE:
- Basic understanding of Linux, UNIX, and open source
- Must have graduated within the last two years with a bachelor's degree in engineering, technology (computer science or IT), science, or computer applications, or a master's degree in computer applications or marketing and communications with 60% marks in your final year
- Red Hat Certified Engineer (RHCE) is preferred
- Familiarity with C language and development tools like GCC
- Knowledge of networking and UNIX-like services and concepts
- Good analytical and problem solving skills
- Excellent English communication skills, both written and verbal
- Self-motivated and comfortable working within a team
- Ability to communicate and present ideas in a user-friendly way
- Willingness to work in shifts and handle phone calls and live chat sessions
- Candidates who have completed a college project using Linux or currently contributing to open source projects are preferred
JOB DESCRIPTION:
- Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues
- Gather information for each bug and provide analysis to fully understand the issue
- Propose and discuss fixes or workarounds and provide advice to educate customers
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Incorporate your findings to Red Hat's knowledge base
- Support Red Hat's global customers on technical issues through phone, chat, or remote access too
APPLY MODE: Online
HOW TO APPLY:
Interested and eligible candidates can apply this position in online by using the following link as soon as possible (Before link expire)
For More Details & Apply: Click here
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